Privacy policy

I. Introduction

By accessing the www.ercofrance.fr website, you may be asked to provide us with information that directly or indirectly identifies a natural person (hereinafter referred to as the "Data"), such as surname, first name, IP address or e-mail address.

ERCO undertakes to process such Data in accordance with the General Data Protection Regulation (RGPD) and current French legislation.

II. Collected data

Data may be collected :

• Directly: via the contact or registration forms.
• Indirectly: through cookies or third-party services.

The types of Data likely to be collected include :

• First and last name
• Email address
• Phone number
• IP address
• Browsing information (pages viewed, date and time of visit)

III. Purposes of processing

The Data collected may be used for :

• Respond to your requests via the contact form
• Improve the user experience on our site
• Send you occasional communications about our products or services
• Generate visitor statistics

IV. Legal basis for processing

Data processing is based on :

• Your consent (e.g. acceptance of cookies)
• ERCO's legitimate interests (e.g. site improvement)
• Compliance with legal obligations

V. Shelf life

Data is kept only as long as necessary for the purpose of processing , and for a maximum of 12 months for data from contact forms. Anonymized data may be kept indefinitely.

VI. Sharing with third parties

ERCO does not sell or transfer your Data to third parties. However, certain technical service providers (e.g. hosting providers, analysis tools) may have access to your Data in the context of their mission.

VII. Cookies

Our site uses cookies to improve your browsing experience. Some cookies are necessary for the site to function properly, while others are used for statistical or marketing purposes. You can manage your preferences via the consent banner or your browser settings.

VIII. Security

ERCO implements technical and organizational measures to ensure the security and confidentiality of your Data. However, transmission via the Internet involves risks that we cannot fully control.

IX. Your rights

In accordance with the RGPD, you have the following rights:

• Right of access to your Data
• Right of rectification
• Right to erasure
• Right to object
• Right to portability

To exercise your rights, please contact us at contact@ercofrance.fr.